I think the most striking thing about Melanie is the way that she treated us as individuals with our own particular set of circumstances. Before every appointment, and also in talking with us before our first consultation, she took the time to understand our circumstances and our wishes, and adjusted her treatment plans for us according to what was most appropriate for us at that particular time. If you've never experienced it before, undergoing acupuncture can be a nervous experience, but Melanie's professional manner put us both at rest, and her skill with the acupuncture needles actually turned it into a relaxing experience that frequently saw both of us dozing off on the treatment table! We had read about the benefits of acupuncture as part of fertility treatment, and chose to see a specialist like Melanie because we had been trying to start a family for four years. She is very knowledgeable about all areas of fertility, keeps up-to-date with recent developments in the field, and was therefore able to give us honest advice about the options available to us based on our situation. Her treatment plan integrated seamlessly with the rest of our fertility treatment, and she always made time to see us at the most important points in the overall cycle. We're both very, very happy with the help Melanie has given us. Within a year of our first appointment with Melanie, we had a successful IVF cycle on the first attempt. Embarking on fertility treatment can feel like setting out on a lonely journey. Melanie didn't just help us to be physically prepared for treatment; her care, support and lovely smile helped us to be ready for it emotionally as well.