Mel supported me through every step of our IVF journey. As well as the treatment helping us to conceive, she helped keep me sane. My Mum noticed how even my voice changed after seeing Mel - as the undertone of anxiety had abated. How did she manage this? A combination of the wonder of acupuncture and Mel’s incredible empathy, listening ear and sage advice. It may sound cliched but Mel genuinely always went the extra mile to provide ongoing support and that certainly helped carry me through and I will always be grateful.